Shipping

We use Federal Express for our standard shipping. For FEDEX shipments, a physical address must be provided.

Please refer to the FEDEX zone chart below, which estimates transit times from our Whately, MA facility to each state.

If your delivery address is in Alaska or Hawaii, your order will automatically be upgraded to 2-DAY shipping. That is the only ship method available to these states. Charges will be reflected in your order summary.

All plant orders shipping to CA, OR, WA, and HI, and blueberry plant orders to MI will be charged a $15.00 fee for phytosanitary inspection. This is in addition to ship charges, and a Phytosanitary Certificate is required to ship plants into these states.

Charges are based on the value of the order, and the method of shipment.

This is a question many customers struggle with. Below is a general guideline our team put together to help you decide what is best for you. Please refer to the hardiness zone map if you're unsure of your zone.

We take every precaution to ensure that your order will arrive in superb, ready to plant condition. We store plants in a state of the art cooler at 28º until they are ready to ship. Each bundle is then wrapped in moist paper and bagged in plastic, before being boxed to ship to you.

Yes, you can track your order once it has shipped from our facility. You will receive an email notification the day that your package ships. The message will include a tracking number that you can use to follow your package at the FedEx website.

We do not ship web orders outside the U.S. because plants are restricted by customs regulations and shipping requirements. If you are interested in having orders shipped to a foreign address, please call our office at 413-665-2658 and we will check the regulations specific to your country. (We do not ship home garden orders outside the U.S. at all; only commercial orders, and only when regulations permit).